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Ballarat NDIS reviews, what people say about West End Support Services

Testimonials

“To all staff at West End, its hard to put into words the gratitude that I feel towards you, for the care and support that you provided for my dear brother. From the moment he came to your service, I always noticed the positive changes in him. He looked more well cared for and noticeably happier. In the last chapter of his life, I felt such a comfort that he was living in a beautiful home that was safe, secure and supported. This meant the world to me, as many chapters of his life were unsettled and at times chaotic. It is so lovely to know my brother was valued and cared for and had lovely friends around him. I am still in awe of the flexibility and creativity that you displayed to him in Gandara. Always changing and accommodating plans and supports to do what you could to assist him. Particular thanks to Steve and Ebony for your outstanding support and communication with me during this journey. I will never forget you and your amazing services to my beautiful brother. Thank you”

MW, Ballarat

“Hi Ashleigh, thank you for the time you spent with Kerren and I yesterday. We were impressed with the way that West End reach out to people with disabilities and look forward to being able to visit your particular houses that we discussed. This may take some time but rest assured it will happen.”

MB, Ballarat

“Great place. Our sister loves living there and going to the centre. The staff and people who run it are wonderful and caring.”

CM, Ararat

“Beautiful people doing amazing work to help our children achieve the best out of life.. absolute brilliant day program in a fantastic space with so much on offer and then all their housing for participants to live in.. Ballarat is lucky to have such an awesome place..”

JS, Ballan

“I love going to West End to see all my friends and the wonderful staff”

DJ, Ballarat

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Acknowledgements

Gwendolyn Support Services
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Our trusted SIL partner in Queensland, Gwendolyn's team provides the in-home, 24/7 supports for residents of our QLD SDA properties.

Ballarat Support Services
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BSS is owned and operated by Debbie's son, Christopher, and runs as a completely separate business in Latrobe Street. Chris specialises in high intensity support.

Ballarat Bulldogs
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We're a proud sponsor of the Ballarat Bulldogs, an inclusive football and netball club where people of all abilities can play, connect and belong.

Deborah Jew, Sole Trader
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Our SDA provider registration is held by Deborah Jew, sole trader, trading as West End Support Services, the registered SDA provider for all of our Specialist Disability Accommodation properties.

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